Help Center1. Can my login password and PIN be the same?
Yes, both your login password and PIN can be the same. However, for better security, we recommend using different credentials for each to help prevent potential security breaches.
2. Can I create multiple accounts to form a team myself or join rounds from other regions?
Yes, you can create multiple accounts to achieve your desired targets. However, please be aware of any terms and conditions regarding multiple accounts, as violating these could result in account suspension.
3. What should I do if I face issues with my account?
If you encounter any issues, please check our troubleshooting guides. If the issue persists, you can contact our support team by submitting a support ticket or chatting with our live agents for assistance.
4. What happens if I forget my PIN or login credentials?
If you forget your PIN or login credentials, you can easily reset them using the "Forgot PIN" or "Forgot Password" options. If you encounter further issues, please reach out to customer support for assistance.
5. Can I transfer my dividends or rewards earned to another account?
Currently, dividends or rewards can only be credited to the account from which the actions were initiated. Transferring dividends or rewards between accounts is not possible at this time.
6. Are my funds safe? How do you ensure security?
We prioritize the security of your funds and use state-of-the-art encryptionto protect your account and funds. We also regularly audit our systems to ensure optimal security.