Help Center1. Is there an age requirement to register an account?
Yes. As stated in our Terms of Use, users must be at least 18 years old to register for an InfineX Game account. This policy ensures that all users have the legal capacity to understand and agree to our service terms, and also helps safeguard the privacy and security of minors.
2. What information do I need to provide to register?
You will need to provide a valid email address and set a secure password. The password must be at least 8 characters long and include a combination of uppercase and lowercase letters, numbers, and symbols.
3. Can players register multiple accounts?
Yes, players are allowed to create multiple InfineX Game accounts.
4. What should I do if I entered the wrong email address during registration?
Accounts cannot be registered without verifying your email address. If the email is incorrect, the account will not be activated. You may change your email after logging in or re-register with the correct email.
5. What should I do if I don't receive the verification email or encounter a verification failure during registration?
If you are experiencing issues with email verification, please try the following steps:
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Ensure the email address you entered is correct.
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Check your spam or junk mail folder, as the email may have been filtered.
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Wait a few minutes in case of delays in email delivery.
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Use the option to resend the verification email.
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If the issue persists, please contact our Support Team for further assistance.
6. Can I change my email address after registration?
Yes, you can update your registered email address after logging into your account.
7. Is my personal information secure during registration?
Yes, we take data privacy and security seriously. Your personal information is encrypted and protected in accordance with our privacy policy.
8. Are there any registration rewards or promotional offers available?
Currently, there are no registration rewards. Any future promotional events or reward programs will be officially announced via our official channels. Please stay tuned to our announcements for the latest updates and details.
9. Where can I find the client manual or user guide for InfineX Game?
You can access the full InfineX Game client manual, user guides, and FAQs at our official Knowledge Base: helpdesk.infinexgame.com. This resource provides comprehensive documentation to help you get started and resolve common issues.