[User Guide - Desktop] Forgot Password

1 min. readlast update: 06.03.2025

If you have forgotten your password, don’t worry. Follow these simple steps to reset it and regain access to your account:

Step 1

  • Go to InfineX Game Player Login Portal 
    https://play.infinexgame.com
  • Click the "Forgot Password" button, as shown in the red highlighted box, to begin.


Step 2

  • In the Player ID/Username field, enter your Player ID or Username, as shown in the red highlighted box.
  • Click “Next”, as indicated by the red mouse pointer, to proceed.


Step 3

  • Enter the verification code sent to your email, as shown in the red highlighted box.
  • Then click “Next”, as indicated by the red mouse pointer, to continue.


Step 4

  • In the Password field, enter the new password you wish to set, as shown in the red highlighted box.
  • Click “Submit”, as indicated by the red mouse pointer, to complete the password reset process.


 

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